FREQUENTLY ASKED QUESTIONS

Do I need a referral?


No, you do not need to a referral to see a psychologist. To be eligible for a Medicare rebate, you require a referral and mental health care plan from a General Practitioner, Psychiatrist or Paediatrician. With the referral and plan, patients can attend up to 20 clinical psychology sessions per calendar year - 1st January to 31st December, rebated by Medicare.




How do I make an appointment?


To make an appointment or discuss any questions, telephone (03) 9548 1666.




What are the fees for counselling?


Eligible pension and health care card holders are bulk billed. A Medicare rebate of $128.40 is available for all other people who have a referral and mental health care plan from a general practitioner, psychiatrist or paediatrician. Some private health insurers also provide rebates for clinical psychology sessions. Please telephone (03) 9548 1666 to discuss the fees.




What will the first session be like?


In the first session, Elysia will listen and ask you some questions about your situation including family, work and school, to gain an understanding of your current concerns. You will be able to ask questions and talk about some of the things that have been on your mind. Elysia will then talk with you about the best way to move forward. Sessions are 50 minutes.




How can counselling help me?


You might be a little unsure about whether counselling is for you. You can always make an appointment to talk it through and decide. Click here to learn more.




What to expect for your child or teenager?


Parents are sometimes unsure whether their child would benefit from counselling. Most children will experience tough times when they are growing up and they are usually able to deal with these difficulties. Sometimes children need extra help. Only one in six children and young people with mental health problems actually receive professional help. Most children and families suffer alone. The sooner that problems are identified and children are provided support, the better the outcome. In the initial session, Elysia will meet with you and your child to gain an understanding of the difficulties that they are experiencing. The next session is usually spent with your child and then we will meet with you again to talk about how to move forward. Depending on your child's age, at each counselling session your child will spend time individually. In counselling, children and teenagers express their thoughts and feelings through words, activities and play. However it's not all fun and games - play helps children to convey their feelings, builds emotional and social skills, and assist them to develop problem solving abilities. Sometimes there are tasks or activities for children to practise at home.




What is telehealth?


Telehealth generally refers to the use of technologies such as video, telephone and email to provide psychological assessment and support. Paisley Psychology Services now offers clinical psychology telehealth sessions rebated by Medicare. Feedback from patients has been very positive and there is increased research into the effectiveness of telehealth counselling. Telehealth sessions can occur via video or telephone if you prefer. You will need to find a private and quiet space where there is adequate lighting and no distractions. You can use a range of devices for the video counselling session including a computer, mobile telephone and tablet.





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